20bet

When researching the best sportsbook in New Zealand, I came across 20Bet. I discovered why it was highly recommended and had glowing user reviews.

It’s a user-friendly gambling platform with a dedicated mobile app for punters. The range of sports and markets provided endless betting opportunities, while the competitive odds offered some of the highest potential payouts in New Zealand!

But there’s more, so stick around if you want to learn about 20Bet through my experience!

How I Created a Betting Account at 20Bet

Creating a 20Bet betting account is a breeze! It took me less than two minutes to complete the online registration steps below:

• Open the 20Bet site.
• Press the orange “Sign Up” button. It’s at the top right corner of the website on mobile and desktop. You can’t miss it.
• Choose your welcome bonus. I chose the sports bonus, but you can choose the casino welcome offer to explore the casino section.
• Provide the required information. Set your country and add your email, password, and promo code if you have one.
• Enter your personal details and choose your currency. I signed up using NZ$, but you can use EUR, USD, and over 30 other currencies.
• Enter your location and contact information. Provide your address and phone number, and click the “Registration” button.

💡 Complete the KYC immediately after registration to avoid unnecessary delays when making your first withdrawal.

My Experience With the 20Bet Welcome Bonus

The welcome bonus at 20Bet is a 100% up to NZ$ 150 offer. It’s not the biggest deposit bonus, but it is enough to explore the platform and place bets without risk. Also, it was credited to my account automatically as soon as I made a deposit.

Are the Terms and Conditions of This Bonus Fair?

Before claiming the welcome bonus, I carefully reviewed its terms and conditions and found no unfair, unclear, or predatory bonus rules. The offer is designed for everyone: the low minimum deposit of NZ$15 allows bettors with all budgets to claim it. Also, all payment methods are eligible, meaning all punters can participate, regardless of their payment preferences.

According to industry standards, the 5x wagering requirement and 7-day time limit are fair. I converted the money into withdrawable cash within 5 days by spreading my bets evenly.

Did I Need a 20Bet Bonus Code to Claim This Offer?

No, I didn’t need a bonus code to claim this offer. The bonus amount was credited to my account immediately after depositing, so I didn’t have to search for a code.

Did I Find Other Interesting Bonuses on the Website?

I found several other interesting bonuses on the ‘Promotions’ page, including:

• Forecast bonus: Deposit at least NZ$ 20 over the 5 days and predict up to 10 matches to win up to NZ$ 1,500 as a free bet with 1x wagering requirements.
• Saturday reload bonus: Bet at least NZ$ 20 every day from Monday to Friday and deposit at least NZ$ 15 on Saturday to receive a 100% free bet bonus of up to NZ$ 150 for the weekend.
• Weekly forecast: Bet at least NZ$ 200 over the last 5 days to get one chance to predict the outcome of 15 events and win up to NZ$ 45,000 as a free bet with 1x wagering requirements.
• Bettors tournament: A weekly tournament that runs from Monday to Sunday and rewards the top 15 players, winning a share of the NZ$ 12,500 prize fund.
• Bet Builder: A tool to create customised bets within a single event.
• Cash out: This allows bettors to sell a bet slip back to the company before the events are settled. It’s a lifesaver when bets don’t go as expected, but I sold my slip at a lower price than the potential win.
• Multibet Booster: A bonus that can boost your potential winnings by up to 100% for multibets for at least 3 events with minimum odds of 1.2 each.
• VIP program: A 6-level rewards program that rewards you with up to NZ$ 8,000 as a free bet every month. I love that all players reset back to level 1 each month because it puts everyone on a level playing field, no matter how long they’ve been on the platform.

Some of these bonuses have critical conditions that are easy to miss. I even missed my first Saturday reload bonus because it required a bonus code, a condition that I didn’t see before making the qualifying deposit.

💡 The VIP program is not under the ‘Sports’ tab on the promotions page. It is bundled with the casino section offers under the ‘All’ tab.

How to Place a Bet at 20Bet?

The layout of 20Bet is similar to that of other bookmakers, so placing a bet is easy. It took me five simple steps:

1. Find an event. The search bar is handy for finding a specific game or league.
2. Select your event. Click on the event to view the complete list of markets.
3. Add markets to the bet slip. Click on the odds to add them to your bet slip. I found the desktop site more convenient because the bet slip is always visible.
4. Review the bet slip. Check and edit the bet slip to ensure everything is correct.
5. Place your bet. Hit the orange “Place Bet” button at the bottom of the bet slip.

The process for placing live bets is generally the same, so you should have no trouble regardless of your betting style.

Which Sports Are Available at 20Bet?

20Bet offers about 30 sports, from popular options like football to less mainstream sports like floorball. It even has a ‘Specials’ category, where I could bet on the UK General Election, Grammy Awards, and Oscars!

You can explore them on the main page, but it was much easier when I opened the sports betting section. The design of the left sidebar made it simple. I used the search function at the top or clicked the sport-specific icons on the left to navigate to different sports.

Exploring the 20Bet Betting Markets

20Bet has a betting market for every type of punter. While I couldn’t find some markets like horse and greyhound racing, I had a great experience with popular markets like:

Football

Football is 20Bet’s largest offering. I found dozens of leagues worldwide, including niche leagues like the Iraqi league. The range of bets is impressive—almost all events have hundreds of options!

Golf

In 20Bet, golf enthusiasts have about 8 leagues to bet on. However, I noticed fewer options than football, with most offering only Outright wagers.

Rugby

20Bet’s rugby offering includes the most popular leagues and hundreds of betting options for players.

Basketball

Like football, 20Bet offers many basketball leagues worldwide, including less popular ones like the Mongolian Championship.

Esports

Fun fact: I am a gamer and have played virtually every game out there, so I was impressed by the esports coverage at 20Bet. I found most of my favourites, including Call of Duty, Counter Strike, Valorant, and League of Legends. However, the selection could be wider because many exciting games like Overwatch and Fortnite are missing.

Are the Betting Odds at 20Bet Competitive?

20Bet has some of the most competitive odds in the market. I compared its pre-game and live odds to competitors like 22Bet and Betway and discovered that 20Bet offers a higher potential win for the same events.

I found the best odds on major markets like the EPL and NBA, as well as some treasures when browsing some niche sports.

The odds are in the decimal format by default, but you can easily switch to American, fractional, Malaysian, Indonesian, or Hong Kong odds by clicking the ‘Settings’ button at the top of the bet slip.

💡 Use the Boosted Odds bonus to maximise your potential win!

Does 20Bet Have a Good Range of Bets?

20Bet offers a wide range of bets, but the range varies by sport. For example, football has over 500 options, while less popular sports like water polo have only a few. With the range of bets in popular sports, it was easy to find the best odds and try different wagering strategies to minimise the chances of a loss.

Live Betting and Streaming at 20Bet

You don’t have to worry if you miss out on a pre-match bet at 20Bet—you can wager on the action while it’s live. Add the Cash Out feature, and things get pretty exciting!

The user-friendly live betting interface allowed me to find live games quickly, analyse the action, and place bets. Since most of the pre-match betting markets are available, I focused on niche options where I have more expertise. I had to be fast because the odds updated quickly.

20Bet offers live streaming features for players to follow the action in real-time before live betting, but it’s not available for all games. Although it works seamlessly on both desktop and mobile, I noticed that the visuals are better on the mobile app.

20Bet on Mobile: Does It Meet My Expectations?

Yes, the 20Bet mobile experience met and exceeded my expectations. I have played at several sportsbooks and often bet on the go, but 20Bet delivered one of the best mobile betting experiences.

It offers the same user-friendly experience and range of events and markets as the desktop site. Although the smaller screen initially made the interface overwhelming, I quickly got used to it, finding it easier to navigate than the desktop site.

20Bet Mobile App

20Bet has a dedicated mobile app that works on Android and iOS devices. I tested it on Samsung and had a fellow reviewer use it on their iPhone, and we agreed that it looks, feels, and performs better than the mobile site.

The only difference between the app and the website in appearance is the background—the app is darker, while the site has a white background. However, when it comes to performance, the games load faster on the app, and navigation is smoother on the site.

Plus, the added convenience of push notifications kept me updated about upcoming matches and special promotional offers.

Fast Deposit and Withdrawal at 20Bet

20Bet Deposit Review

20Bet offers a variety of deposit methods with different limits, so you can use the method that suits your gaming budget. The table below details all you need to know about them. All depositing methods are instant.

💡 When choosing a deposit method, keep in mind that you can only withdraw through the payment method you deposit with.

20Bet Withdrawal Review

20Bet supports dozens of trusted payment options, and about 20 are available for Kiwi players. I was particularly excited to see crypto because I make all my sportsbook transactions through Bitcoin for its security and anonymity. Plus, if you’re lucky, you may even get your withdrawal in under one hour with crypto!

I noticed that some options were limited. For example, New Zealand users who prefer e-wallets have only one option: Skrill. This can inconvenience some players, but it wasn’t an issue because I used crypto.

The table below details what you need to know about the withdrawal options.

My Experience Withdrawing Winnings at 20Bet

I didn’t complete the KYC process after signing up, so I had to do it before my first withdrawal. I provided my documents without leaving the site, but the process took longer than expected. After my first day of waiting, I contacted support, who reassured me that the verification would be quick.

Once I was verified, my withdrawal was processed for about 12 hours, and my wins reached my Bitcoin wallet a few minutes later. It didn’t cost me anything, but some banking methods can be expensive—bank transfers have extra fees that can be as high as NZ$16!

What I Learnt About 20Bet Customer Support Service

20Bet offers support through live chat, email, and contact forms.

I first needed customer support service when my KYC process took longer than expected. I used live chat, and a chatbot responded. It wasn’t helpful, but it quickly connected me to a live agent when it couldn’t answer my question.

The agent, Jean, had me wait two minutes before responding and barely addressing my question. When I followed up, all I got was, “It does not take too much time.” I left it at that and switched to email.

I found the email address by clicking ‘Contact Us’ on the website footer and sent a detailed description of the issues I encountered. They responded several hours later, addressing my concerns and providing a timeline for the KYC process.

Even though I eventually got my answers, I preferred live chat because I needed a quick response and had follow-up questions. I couldn’t find the support phone number, so I had to go through the barely helpful chatbot to reach a support agent who couldn’t address my issue.

Is 20Bet Reliable and Secure?

After assessing 20Bet, I can confidently say it is reliable and secure for all Kiwis. Here are some of the key factors I considered when evaluating its safety and security:

• Licensing — 20Bet is operated by TechSolutions Group N.V., a reputable company with licences from Curaçao (8048/JAZ2017-067) and Kahnawake (00882).
• Security measures — The betting platform uses 128-bit encryption SSL Version 3 to secure player data and complies with the GDPR.
• Reputation — I analysed its negative user reviews, and none complained about its fairness, safety, or security.

With that, I knew I could provide my personal information, make deposits, and place bets without worrying about the fairness of the results and the safety of my data.

Why Did I Give 20Bet a Rating of 4.7?

20Bet provides endless betting opportunities and a decent selection of sports and markets. The platform’s intuitive interface on mobile and desktop made navigating the options and placing bets easy. Claiming the bonuses and promotional offers was straightforward, and the regular bankroll boosts allowed me a few wins without touching my deposit!

The competitive odds contributed to my high rating by providing the best value for my bets.

My only issue is the poor live chat support team. Speaking to a human agent—and a helpful one—would’ve saved me time and effort. That is why I gave it a well-deserved rating of 4.7.

What Do the Other Review Sites Say?

I was curious to see what other gamblers thought about 20Bet, so I checked reputable review platforms. I discovered that it has a high rating, and most players agree. They praise the quick payouts, competitive odds, numerous betting options, range of bonuses, and great mobile experience.

Here are its ratings at the time of this writing:

• AskGamblers: 8.3/10
• Casino.org: 4.7/5
• Trustpilot: 4.0/5

It has a 6.5/10 rating on Casino Guru, but most negative reviews focused on the casino section, not the betting platform.

Problems I Encountered While Playing at 20Bet

I had a great experience playing at 20Bet but can’t get over the poor live chat support. While dealing with a chatbot is forgivable, dealing with an unhelpful support agent is disappointing and leaves a negative impression.

Do I Recommend 20Bet?

Yes, I do. The betting platform can accommodate every type of bettor: the wide range of games means there’s a game for every mood and preference, and the intuitive interface is simple to navigate, even for new players. Also, its competitive odds offer the highest potential payout!

Most importantly, the site is fully licensed and regulated and has robust security and privacy measures. I confidently recommend 20Bet to all Kiwi bettors, both new and seasoned.