Lucky Ones

Operating within Curaçao’s legal framework, Lucky Ones launched recently in 2024 under the management of Dama N.V. This online casino platform features a great blend of casino games and live dealer options. It also has a well-structured loyalty program and a substantial welcome bonus, alongside other enticing promotions and competitive tournaments. The payment options are extensive, including both traditional methods and cryptocurrencies. In this review, I’ll take a deeper look at every facet of the casino, and compare it to some competitors to see how it stacks up. Let’s get started, shall we?

Lucky Ones Bonuses

I discovered plenty of Lucky Ones bonuses while playing on the site. Here is a quick overview of the main ones:

Welcome Bonus

Lucky Ones welcomes Kiwi players with an enticing staggered welcome package of up to NZ$20,000 in bonuses plus 500 free spins across their first four deposits. Here’s how it works:

• First Deposit: 150% bonus up to NZ$3,000 + 200 Free Spins on Gates of Olympus (Pragmatic)
• Second Deposit: 100% bonus up to NZ$3,000 + 100 Free Spins on Big Big Bass Bonanza (Pragmatic)
• Third Deposit: 50% bonus up to NZ$4,000 + 100 Free Spins on Wolf Gold (Pragmatic)
• Fourth Deposit: 25% bonus up to NZ$10,000 + 100 Free Spins on the Book of Fallen (Pragmatic)

A minimum deposit of NZ$20 is required to qualify. Upon your first deposit, both the bonus and initial free spins will immediately be credited to your account. The rest of the latter are then issued in sets of 40 over the next five days, starting from when you claim the offer. To convert into withdrawable funds, the total amount of the bonus and winnings from the free spins must be wagered 40 times.

Note: All bonuses remain valid for seven days, and the maximum winnings from all welcome package free spins can total up to NZ$300.

Bonus Codes

To claim the Lucky Ones deposit bonuses, use the following codes:

First Deposit: No code needed
Second Deposit: LUCK2
Third Deposit: LUCK3
Fourth Deposit: LUCK4

Other Promotions

Besides the welcome offer, Lucky Ones casino delivers tons of other promotions. If you’re a pokie enthusiast, the Classy Monday Combo provides a 33% bonus up to NZ$333 plus 33 free spins to start your week with elegance. Unlimited Wednesday Wealth offers a 50% bonus up to NZ$500 to boost your midweek play, while Triple Choice Thursdays lets you pick from three different bonuses.

Spinfinity Friday comes with 77 free spins, and the Luxe Monthly Reload gifts you a 100% bonus of up to NZ$500 at the start of each month to keep the momentum going. In terms of live casino promotions, the Diamond Club Cashback awards 10% returns up to NZ$500 on your play every Tuesday. Finally, the Weekend Wager Live sets you up for a lucrative weekend with a 10% bonus up to NZ$1,000 and an additional NZ$200 bonus to sweeten your Monday.

To make use of these promos you’ll need to use the following codes:

Classy Monday Combo: COMBO
Unlimited Wednesday Wealth: WEALTH
Triple Choice Thursdays: Choose between TRIPLE1, TRIPLE2, or TRIPLE3.
Spinfinity Friday: SPIN
Luxe Monthly Reload: LUXE
Weekend Wager Live: LIVE

Prize Drops and Tournaments

At Lucky Ones casino, you’ll always discover a compelling range of prize drops and tournaments, from pokie challenges to leaderboard competitions in table games. Each comes with significant prize pools and is regularly updated to keep things fresh and engaging. Be sure to revisit these frequently, as there’s always something new and fun to try out.

Loyalty Program

I loved how Lucky Ones rewards gameplay. The loyalty scheme on the site works as a progressive loyalty system. As points accumulate, you’ll unlock new levels—Bronze, Silver, Gold, Platinum, Jade, Sapphire, Ruby, and Diamond—that offer exclusive perks and rewards such as chat priority and VIP events, among many others.

Games Section of Lucky Ones

Lucky Ones casino collaborates with over 53 software providers, including Pragmatic Play, Play’n GO, and BGaming. Together, they deliver over 14,000 games spanning across pokies, table games and live dealers, but also keno, crash, bingo, and craps.

Pokies

If you’re a pokies fan, this Dama N.V. casino hosts an impressive collection of over 8,375 titles! The categories include:

Lucky Games: popular titles like ‘Wolf Gold’ and ‘Cash Pig’.
Top Games: favourites such as ‘Sugar Rush’ and ‘Legacy of Dead’.
Book of Games: themed pokies packed with mystery, adventure and free spins.
Trending: the latest hits.
Drops and Wins: daily prize drop games like ‘5 Lions Megaways’ and ‘Big Bass Bonanza’.
Jackpots: sizable prize pools.

Note: Use the search function to find Megaways titles and other special features.

Table Games

Lucky Ones caters to table game lovers with a selection of roulette, blackjack, baccarat, and poker titles. A few of my favourite variants are 3D Blackjack and Baccarat Pro. Not the most extensive range I’ve ever seen, yet it’s enough for a little change of pace away from the reels.

Good to know: There are a few other lesser-known titles—such as Andar Bahar—available that are not included in the ‘table games’ category. Use the search function to locate them.

Live Dealers

The live casino section at Lucky Ones casino is led by top-tier developers such as Evolution, Pragmatic Play Live, and Playtech. It offers categories that cater to diverse tastes: from roulette, baccarat, and blackjack to more exotic game shows like ‘Dream Catcher’ and ‘Boom City’. A standout feature at Lucky Ones Casino is the unique Livespins category. Here, you and other players can bet alongside a live streamer. If they win, everyone who placed bets also cashes in a prize, making everyone root for them, and creating a communal betting vibe.

Lucky Ones on Mobile

Lucky Ones enables on-the-go play with a robust mobile platform, which adjusts its main navigation to the bottom on smaller screens for easier use while maintaining high performance, graphics, and functionality standards. While there is no app currently available, Richard from the support team mentioned that it’s in development and will be featured prominently on the homepage once launched.

Deposit and Withdrawal Methods at Lucky Ones

Lucky Ones casino offers a variety of fee-free payment methods for both deposits and withdrawals. You can choose from Visa, MasterCard, EcoPayz, Mifinity, Paysafe, Flexepin, Skrill, and various cryptocurrencies like Bitcoin, Ethereum, and Tether. Traditional bank transfers are exclusively available for withdrawals.

Deposits start at NZ$20 and can go as high as NZ$10,000, depending on the chosen method. If you’re ready to cash out, the minimum withdrawal starts at NZ$20, with caps generally ranging between NZ$3,500 and NZ$6,000. Should you land a big prize and exceed the allowable threshold, your funds will be released in instalments.

Good to know: Typically, payouts are processed within 24 hours. However, bank transfers can take between 5-7 days.

Customer Support at Lucky Ones

Lucky Ones’ customer support has a comprehensive FAQ section that addresses topics ranging from account management to transaction queries, password recovery, and game fairness. If you need more personalised assistance, you can reach out via [email protected], or take advantage of the 24/7 live chat service. My experiences with the support team have been very positive; they are quick, responsive and quite helpful.

Development & Reliability of Lucky Ones

The casino was launched in 2024 and is owned by Dama N.V., a well-established entity that owns more than 70 other gaming brands and is incorporated under the laws of Curaçao. As with all of their ventures, Lucky Ones is committed to maintaining high standards of trustworthiness and safety. It employs advanced encryption technologies to protect player data and transactions and ensure a secure gaming environment.

Problems with Lucky Ones

While Lucky Ones casino has many strengths, there are a few areas that could benefit from improvement:

• The maximum withdrawal limits are currently more restrictive than many of its competitors, which could be increased to better accommodate high rollers.
• Adding a dedicated mobile phone line for customer support would improve accessibility.
• Live chat support is unavailable to unregistered users, limiting pre-registration inquiries and impacting potential new members’ decision-making.
• The selection of live casino games could be expanded to offer a wider variety of options.
• Players cannot voluntarily set responsible gambling limits such as deposit, loss, wager amount, session time, and cooling-off periods through their account settings. It requires contacting customer support, which is a less-than-ideal solution.

Lucky Ones Key Facts

• Established in 2024 by Dama N.V. under Curaçao law.
• Features 14,000+ games, including pokies, table games, and live dealers.
• Partners with leading providers like Pragmatic Play and Evolution Gaming.
• Accepts multiple payment methods, including cryptocurrencies.
• Secures data with state-of-the-art encryption technologies.
• Optimised for mobile devices across iOS, Android, and Windows.
• Provides 24/7 customer support via live chat and email.
• Offers customisable responsible gambling limits upon request.
• Regular promotions and loyalty rewards available.
• Features innovative Livespins for players to bet behind live streamers.

Lucky Ones vs Slotlords vs RollXO

Lucky Ones Casino distinguishes itself from competitors like Slotlords and RollXO with an extensive collection of over 14,000 games, far more than these two offer. While all three casinos support cryptocurrencies, none offer a mobile app. Lucky Ones has more reasonable wagering requirements compared to the steep demands at Slotlords and RollXO, which could be a deciding factor for many players. On the other hand, its competitors feature more video slots.

Final Thoughts About Lucky Ones

After thoroughly reviewing Lucky Ones casino, I can confidently say it gets a Betkiwi seal of approval. Its impressive selection of over 14,000 games guarantees something for every type of player. Although it currently lacks a mobile app, it compensates with a user-friendly website that is fully functional on mobile devices. The security measures and support for multiple cryptocurrencies further highlight its modern approach to gaming safety and financial flexibility. It would be nice to see higher withdrawal limits and a phone support option but even without those, my overall impression of the casino was very positive.