Casino Universe
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Founded
Casino Universe is an online casino owned and operated by N1 Network Limited Company. It was launched in 2020 and has grown to become one of the popular online casinos for Kiwi gamers. It’s ideal for beginner iGamers, due to the user-friendly design and wide array of casino games.
In this Casino Universe review, Here at Betkiwi, I will discuss all the features you can expect to find in this casino and why I think it stands out compared to its competitors in the gambling industry.
Pros and Cons of Casino Universe
Every casino has its advantages and disadvantages. Below, I highlighted some of the benefits and drawbacks of Casino Universe.
- More than 3,000 game titles
- First deposit welcome bonus up to $250
- Regular promotions and weekly cashback
- Secure, efficient, and fast banking options
- Reliable customer support
- No mobile app
- Limited live chat support
- Some countries are restricted by the casino
- The minimum deposit is NZ$25
- Welcome bonus available after making a deposit
Casino Universe Bonuses
Casino Universe offers a set of bonuses and promotions for all kinds of players. Let’s take a look at these bonuses and promotions.
Welcome Bonus
When you join this casino, there is an offer of getting a welcome bonus of 125% on your first deposit up to NZ$250.
This bonus is strictly valid for your first deposit and during the active bonus funds, the maximum wager is NZ$5. The offer for the welcome bonus promotion is only redeemed once per person. It’s mandatory for you to enter the casino universe bonus code before making a deposit in the space provided for it.
The minimum deposit to take part in the welcome bonus promotion is NZ$10. You must wager the bonus 55 times and you also get 50 free spins on the game Starburst. Unfortunately, there is no Casino Universe no deposit bonus.
But, the good news is that winnings from free spins don’t need to be wagered, but you must activate the free spins from bonuses. It’s also important to note that you’re given a maximum of 48 hours to wager the bonus. The maximum win for this bonus is NZ$2,000.
VIP Bonuses
Casino Universe also has a VIP section that offers a lot of perks. In the VIP section, you receive 1 planet point for every NZ$50 you wager. Once you earn 3,000 points you unlock the comet level and you’ll continue to open new levels after that. The benefits of the VIP space include free spins, deposit bonuses, fast withdrawals, VIP manager services, and special birthday offer.
The table below shows different VIP levels, points needed to get to the level, and extra perks.
Heading | Value |
---|---|
VIP Level | Comet |
Points | 3,000 to 6,000 |
Extra Perks | 200 free spins in Book of Dead |
VIP Level | Pluto |
Points | 6001 to 8,000 |
Extra Perks | 100% up to NZ$500 |
VIP Level | Neptune |
Points | 8001 to 10,000 |
Extra Perks | 500 free spins in Twin Spin |
VIP Level | Venus |
Points | 10,001 to 12,000 |
Extra Perks | 100% up to NZ$1,000 |
VIP Level | Mercury |
Points | 12,001 to 16,000 |
Extra Perks | 1,000 free spins in Starburst |
VIP Level | Sun |
Points | 16,001 to 20,000 |
Extra Perks | 20% cashback every week |
VIP Level | Points | Extra Perks |
Comet | 3,000 to 6,000 | 200 free spins in Book of Dead |
Pluto | 6001 to 8,000 | 100% up to NZ$500 |
Neptune | 8001 to 10,000 | 500 free spins in Twin Spin |
Venus | 10,001 to 12,000 | 100% up to NZ$1,000 |
Mercury | 12,001 to 16,000 | 1,000 free spins in Starburst |
Sun | 16,001 to 20,000 | 20% cashback every week |
Games Section of Casino Universe
Casino Universe features over 3,000 casino games and the number continues to grow. When I visited the games library, I was fascinated by the different gaming categories that are available on the platform.
Live casino games
The live casino section includes games such as roulette, blackjack, baccarat, games shows, and poker. The table games section features popular games such as American Roulette, European Roulette Pro, and 3D Blackjack, among others. Jackpot games include Mega Fortune, Richie in Vegas, and Bell of Fortune, etc.
Book of Universe also features its own set of games such as Book of Inferno, Book of Diamonds, and Book of Rebirth, etc.
Slots
Popular pokies at Casino Universe include Starburst, Book of Dead, Demi Gods V and Twin Spin, among others. These are just some of the well-known games by most players, but the casino has a lot more on offer to discover. Therefore, once on the platform, feel free to browse and look for your favourite casino games.
Table games
When it comes to tournaments and jackpot games, Casino Universe doesn’t disappoint. They do hold tournaments once in a while, but you have to be on the lookout for them as they are not always easy to find. If you’re a regular customer at the casino, you’ll definitely get notifications about any tournaments that they hold.
Jackpot games
Aside from tournaments, the casino also has plenty of jackpot games for players to choose from. Popular jackpot games include Mega Fortune, Joker Gems, and Power of Gods: Medusa, among many others.
Mobile Casino Universe
Unfortunately, Casino Universe doesn’t have a mobile app that you can download and play games on the go. However, it does make up for that through their responsive and user-friendly website. The casino’s website is responsive on all devices including smartphones, tablets, and PCs. I was impressed by the fast gaming load times and easy access to most of the features without any lagging. Casino Universe also offers dedicated mobile gaming support for players using their smartphones to access the site and play games.
The downside of Casino Universe’s mobile gaming is that it has a few game titles that aren’t optimised to play on mobile devices. However, you can easily play several jackpot games and even join live games from your mobile phone or tablet.
Deposit and Withdrawal Methods of Casino Universe
Deposits and withdrawal options are an integral part of every online casino on the web. Casino Universe offers players a wide range of reliable and efficient payment options. The available payment methods include Visa, Mastercard, Maestro, MiFINITY, Skrill, bank transfer, Paysafecard, ecoPayz, Neosurf, Rapid by Skrill, giropay, iDebit, Interac e-transfer, and Trustly.
The minimum deposit allowed at the casino is NZ$25, while the minimum withdrawal limit is NZ$40. There are no fees for either depositing or withdrawing money at the casino. All the deposit methods are instant. Some withdrawals are instant, but some can take 1-3 days.
Did You Know? You can play games without spending at Casino Universe through their demo play mode.
Customer Support of Casino Universe
Casino Universe prides itself on providing exceptional customer support. They have a dedicated team that you can contact 24/7 via live chat and email ([email protected]). There’s also an FAQ section.
Development of Casino Universe
Casino Universe was established by N1 Interactive Limited in 2020, and has become popular with Kiwi gamblers. The casino holds a licence from the Malta Gaming Authority (MGA) and ensures a secure and fair gaming environment.
Reliability of Casino Universe
When I checked Casino Universe’s website concerning reliability and security information, I saw that they claim to offer the highest level of security. They claim to use the best and innovative SSL encryption technology and Pretty Good Privacy (PGP) protocol to ensure customers get safe and secure information transfer.
Problems with Casino Universe
As with any online casino out there, Casino Universe also faces several shortcomings that unfortunately impact the overall user experience. One of these drawbacks is that the platform lacks efficient customer support, as sometimes it can take several hours to be attended to if you have an issue.
Additionally, its withdrawal process has been criticised for experiencing lag time and causing frustration to players. Another problem with the casino is that it doesn’t offer a no deposit bonus. When you join, you have to make a deposit in order to get a welcome bonus.
Casino Universe Key Facts
Here are 10 key facts to know about Casino Universe:
- It has over 3,000 diverse games.
- A wide range of payment methods are available.
- Steep limits on wagering requirements of 55x on the welcome bonus.
- The casino offers 24/7 customer support.
- Exclusive VIP programs exist for dedicated players.
- Casino Universe is licensed and secure.
- Enjoy seamless gaming on all devices.
- Responsible gaming practices are available.
- User-friendly website and fast-loading games.
- Convenient minimum deposit of NZ$25.
Casino Universe Compared to Other Casinos
How does Casino Universe compare to other similar online casinos in the industry? In this section, we compare this casino to other two similar ones and see how it stands out.
Casino Universe 4.7/5 | LeoVegas Casino 4.7/5 | Spin Casino 4.1/5 | |
Bonus | 125% Up To $250 + 50 FS, Wager Free | Bonus up to NZ$2,000 + 200 free spins | 100% Up To NZ$1,000 |
Payment Methods | | | |
Min. Deposit | $25 | $10 | $10 |
Min Withdrawal | $50 | $10 | $50 |
Licences | | ||
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Casino Universe vs Leovegas vs Spin Casino
Both Casino Universe and LeoVegas Casino provide an enthralling online betting experience to players. However, they tend to differ in various aspects. For one, Casino Universe is known to provide a wide range of game selection and payment methods, while LeoVegas excels in mobile gaming and has won innumerable awards for its innovation and user-friendly interface.
Spin Casino is popular for being an ideal choice for global online casino gaming, according to its website tagline. Hence, this gives them an edge over Casino Universe, which is restricted in various countries. Payment methods also vary between these two casinos, with Casino Universe offering more options than Spin Casino.
Final Thoughts About Casino Universe
Casino Universe emerges as an irresistible option for Kiwi gamers thanks to its wide range of 3,000+ casino games, vast array of payment options, latest innovative security measures, and responsible gaming practices. While it has some shortcomings, such as the lack of a mobile app and limited live chat hours, there’s no doubt about its strengths. These strengths include the VIP program and commitment to player safety, which makes the casino more appealing to novice and pro iGamers. Casino Universe also has a good reputation, user-friendly design, and offers an enjoyable online gambling place. With all these features in mind, this casino earns a recommendation from me if you’re a player seeking a vibrant gaming platform in New Zealand.
FAQs About Casino Universe
If you’re seeking answers to some of the most frequently asked questions about Casino Universe, this section has you covered. Check out some of the FAQs and their answers below.
How do I register an account at Casino Universe?
You can register an account by clicking the sign up button and filling in your details. After having an account, go through the Casino Universe login process to access your account and start playing.
Is Casino Universe legit?
Yes, Casino Universe is licensed by the Malta Gaming Authority. It also uses the latest innovative security measures to protect their customers’ data.
What currencies does Casino Universe accept?
You’re allowed to top up your casino balance with euros and New Zealand dollars, among other currencies depending on your location. As long as Casino Universe is allowed in your country, you’re free to use your local currency.
How long do deposits take at Casino Universe?
Deposits at Casino Universe are processed instantly without any delays – unless the platform experiences an issue.
What Is the minimum deposit at Casino Universe?
Casino Universe allows a minimum deposit of NZ$25. However, the minimum amount required to enable the bonus is NZ$30.
What Is the minimum withdrawal at Casino Universe?
The minimum amount you can withdraw at Casino Universe is NZ$40.
Can I change my registered email address at Casino Universe?
Unfortunately, Casino Universe does not allow you to change the email you used to register your account on their platform.
How long does It take for Casino Universe to approve my documents?
The casino takes between 1 and 3 hours to approve your documents when registering your account. However, this may vary depending on the time and day.
Olivia Cox is our casino expert at Betkiwi. She graduated from the Waikato Institute of Technology with a diploma in journalism in 2019. Prior to joining Betkiwi, Olivia worked with a major online casino as an author, which helped her solidify her reputation as one of New Zealand’s top casino specialists. In her free time, Olivia enjoys reading the latest iGaming news and surfing.