
Big5 Casino
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Big5 Casino combines a secure, user-friendly platform with over 400 games and sports betting markets tailored for Kiwi players. As one of Condor Malta Limitedâs brands, it already boasts a solid reputation, further strengthened by reliable fiat payment methods, fair play, top-tier game providers, and a strong focus on user safety.
In this detailed Big5 Casino review, Iâll break down my experience on the site, covering its diverse game library, bonus terms, smooth withdrawals, and mobile-friendly design. But how does it compare to other top online casinos in New Zealand? Be sure to check out BetKiwiâs in-depth casino reviews to find the platform that best matches your gaming style.
- Attractive sign-up bonus
- Sportsbook available
- Robust security with data encryption
- Helpful FAQ section
- Active presence on social media and Telegram
- Few bonuses for regular players
- No crypto payment methods
- Low withdrawal limits for non-VIP players
- No dedicated iOS app for mobile users
- Live chat support is not available round the clock

Verified Big5 Casino Bonus Deals
While I didnât come across any Big5 Casino no deposit bonuses, the promotions went well beyond the basics. Right from the start, there was a great mix of weekly and seasonal offers, fun tournaments, and the five-level loyalty programme that kept the rewards coming as I moved through the levels (more on that later).
My Experience With Big5 Casinoâs Sign Up Bonuses
Big5 rolls out the red carpet with this welcome bonus:
Mane Attraction Welcome Bonus
Up to NZ$1,215 and 125 free spins spread across three deposits:
- Deposit 1: 100% bonus up to NZ$405 + 75 free spins (15 daily for 5 days).
- Deposit 2: 100% bonus up to NZ$405 + 25 free spins.
- Deposit 3: 100% bonus up to NZ$405 + 25 free spins.
The Big 5 Casino free spins are valid for Fire Joker, Scales of Dead, Gargantoonz, and Incan Quest.
While signing up, there werenât any Big5 Casino promo codes. I finished setting up the account, and when I got to the deposit section, I selected the bonus.
I loved how the Mane Attraction Bonus was set up with its multi-deposit structureâit allowed me to get the most out of my initial investment while keeping the momentum going as I settled in.
Did I Need a Deposit Bonus Code to Claim the Offer?
No, there wasnât any need for a Big5 Casino bonus code to claim the sign-up offerâor any of the ongoing weekly promotions, for that matter. I just picked the bonus directly from the cashier when making my deposits.
Are The Big5 Casino Welcome Bonus Terms and Conditions Fair?
Big5 Casino approaches bonus terms a bit differently from other platformsâinstead of attaching them to each promo individually, they keep things more generic.
From what I gathered, the Mane Attraction welcome promo expires 30 days after being claimed; make sure to work through the 40x wagering requirement for both the bonus amount and any winnings from free spins within that timeframe.
In my experience, this requirement is in line with what most other NZ online casinos offer and I actually managed to clear the rollover twice out of three attempts. All this considering the maximum bet allowed during wagering is the NZ$ equivalent of âŹ5.
All pokies count fully toward the requirements. Video poker bets add 15%, roulette, live games, and table games are at 10%, and the rest contribute 20%.
As for the free spins, each was worth a fair NZ$ equivalent of âŹ0.10.

Does Big5 Casino Have a VIP Programme?
Yes, Big5 Casino has a gamified loyalty programme where you level up based on Evolution Points. Each level corresponds to one of the Big 5 animals, with each stage offering progressively bigger rewards as you gather points by playing pokies and table games. Hereâs the breakdown:
Heading | Value |
---|---|
Level | Level 1 |
Name | Buffalo |
Evolution Points | 0 - 500 |
Level | Level 2 |
Name | Leopard |
Evolution Points | 500 - 1500 |
Level | Level 3 |
Name | Rhino |
Evolution Points | 1500 - 3000 |
Level | Level 4 |
Name | Elephant |
Evolution Points | 3000 - 5000 |
Level | Level 5 |
Name | Lion |
Evolution Points | 5000+ |
Level | Name | Evolution Points |
Level 1 | Buffalo | 0 - 500 |
Level 2 | Leopard | 500 - 1500 |
Level 3 | Rhino | 1500 - 3000 |
Level 4 | Elephant | 3000 - 5000 |
Level 5 | Lion | 5000+ |
Right now, at level 3, Iâve already managed to unlock some decent deposit bonuses, but one thing thatâs been bothering me all this time is the secrecy and lack of transparency around how the programme works.
For example, I have no clear idea of exactly how much gameplay is needed to earn Evolution Points. So, it feels like Iâm flying blind when it comes to tracking my progress or planning on the best way to level up.
Good to know: If youâre looking for more details, donât expect to find a âLoyalty Programmeâ tabâit doesnât exist. To learn more about the system, youâll need to click the âHow to Playâ icon from the right-hand side of any page.
Other Big5 Casino Promotions
Iâm glad I got access to more bonuses through the loyalty programme because, honestly, there isnât much ongoing value offered for regular players.
Here are the top four Big5 Casino deals I reviewed:
- Sports betting bonuses
- Super promo week
- Unforgettable day of prizes
- Tournaments
Sports Betting Bonuses
If youâre into sports betting, there are promos like the 0% margin odds offer and the Acca Boost, where you can earn up to a 100% bonus on 5+ multiple bets.
Super Promo Week
What I enjoyed the most was the Super Promo Week, in which I could choose between two options:
- Deposit NZ$45+: Get 10 free spins.
- Deposit NZ$55+: Get a 30% bonus up to the NZ$ equivalent of âŹ300 and 5 free spins.
I claimed the spins on âBig Bass Bonanzaâ and âForging Wilds,â and it only made sense to give both casino games a fair shotâthe formerâs RTP at a competitive 96.71% paid off for me and turned out to be the most rewarding choice in terms of overall returns.
Unforgettable Day of Prizes
The Unforgettable Day of Prizes is another tiered bonus structure that rewards deposits progressively. Put in NZ$35 for a 20% bonus, NZ$55 for a 30% bonus, or NZ$90+ for a 50% bonus plus 10 free spins on Big Bass Splash.
Tournaments
If you like a bit of competition, check out the tournaments; some come with massive 7-figure reward pools. Theyâre mostly focused on pokies, which is exciting, but Iâd have loved to see more variety with table and live dealer games.
Also, I found joining Big5âs Telegram channel a great way to automatically stay in the loopâyou get instant access to the latest online casino bonuses and exclusive daily rewards.
Exploring Big5 Casinoâs Games
Big5 Casinoâs library isnât the largest one Iâve seen, but it still packs a lot of potential. I couldnât find an exact number of casino games listed anywhere, and honestly, trying to count them all felt like a losing battle.
The standout for me was how well-curated the games were. Big5 partners with industry giants like Pragmatic Play, Playân GO, and Relax Gaming, alongside innovative indie studios like Habanero, Gamomat, and Betsoft. This mix means you get access to high-quality, regularly updated titlesâfrom big-name blockbusters to creative, fresh releases. Itâs a great balance.

Trending, New, and Popular: Navigating Pokies at Big5 Casino
I found 346 unique pokies at Big5 Casino, and the number keeps growing regularly with fresh releases. They even have a dedicated section with subcategories like âPopularâ and âNewâ for when youâre not entirely sure what youâre in the mood for.
That said, I expected the âFavouritesâ section to reflect my top picks. Instead, it features other playersâ favouritesâa bit misleading but still useful for discovering trending titles.
Big5 Casino also adds seasonal categories to their game library. For example, they grouped all themed games during Halloween into one spot, featuring titles such as âHappy Halloween,â âCurse of the Werewolf Megaways,â âBig Bass Halloween,â and âVampy Party.â
Something to note: When I couldnât find a specific title or something that didnât have its own category, the search function came to the rescue. I mostly used it to look for game types like jackpots, megaways, hold and win, or classics like fruit and âbook ofâ pokies. Plus, I found it incredibly helpful that it begins loading results as soon as you type the first character.
Measure Your Nerves With Big5âs Crash Games
I found myself continuously drawn to the âCrash Gamesâ for their fast-paced natureâI love how they put timing and decision-making to the test again and again.
You can find titles like âBig Bass Crashâ and âCash Galaxy.â Their thumbnails show how many players are currently active and even display betting limits on some, like Spaceman (NZ$1-NZ$130) or High Flyer (NZ$0.20-NZ$400), making it easy to spot options within your budget.
Filtering Table Games by Type: What to Expect and Top Picks
The âCasinoâ section is where youâll find most of the RNG table games, though a few live titles are mixed in as well.
Quick Tip: If youâre trying to differentiate between the two, look at the thumbnail. A human dealer typically indicates a live game, and RNG tables are generally grouped towards the end of the collection.
The ability to filter by type made navigating the games much more accessible. Hereâs what I kept coming back to:
- Blackjack â âBlackjack VIP,â âBlackjack Fast,â âBlackjack MHâ and âBlackjack Double Exposure.â
- Poker â âCaribbean Hold âemâ and âRussian Poker.â
- Baccarat â âMini Baccaratâ and âNo Commission Baccarat Supreme.â
- Roulette â âFrench Rouletteâ and âEuropean Roulette.â
- Video Poker â âDeuces Wild.â
Unpacking the Specialty Game Collection
I came across some entertaining specialty games, including:
- Bingo â A classic numbers game where you match called numbers to your card.
- Keno â Similar to a lotteryâpick your numbers and place your bet.
- Plinko â Inspired by the famous TV game, drop the ball and watch it bounce toward multipliers.
- Craps â In this dice game, you bet on the outcome (specific totals or combinations) of one or more rolls.
Thereâs a dedicated section for scratch cards as well, though I couldnât get any to loadânot even through the search feature. Otherwise, theyâd have been a great addition.
If youâre into quick wins of this sort, check out the best scratch card casinos in NZ.
Big5âs Live Casino: Games, Providers, and Betting Limits
The live section at Big5 is divided into three main categories: roulette, blackjack, and baccarat. Plus, you can filter by the provider to narrow your choices to titles from Pragmatic Play Live, 7Mojos, Relax, or Live88.
Thereâs even an âOtherâ section for less common options such as Andar Bahar, Sic Bo, Dragon Tiger, Teen Patti, and game shows.
There are loads of classics to be discovered. At the same time, youâll have no trouble finding variants like Speed and High Roller Baccarat or Auto, Power Up, and Turkish Roulette.
Every table I tested out was streamed in real time from professional studios, featuring human dealers and high production quality. Betting limits range widely and can accommodate every bankroll; they go from as little as NZ$0.20 up to caps of NZ$300,000. Also, I feel like the in-game chat really brought an extra layer of interaction.
Can I Place a Sports Wager at Big5 Casino?
Yes, Big5 Casino features a fully integrated sports betting platform thatâs accessible on both desktop and mobile devices. You can use the same account, but a different wallet* to place bets on various sports, including rugby, cricket, football, ice hockey, tennis, basketball, and MMA.
But what sets the brand apart is its partnership with Sportradar, which powers detailed statistics and insights for most sports. It proved incredibly helpful for analysing past performances and making more informed bets. Plus, they feature a bet builder option if you want to set up your own ticket.
On top of traditional sports, Big5 Casino places significant emphasis on esports betting as well by covering leagues and tournaments for popular games like Counter-Strike, Dota 2, League of Legends, Valorant, Rocket League, and more.
Youâll see options like match winners, total maps, and handicaps, among others. You can even watch live matches and place bets simultaneously via live Twitch streams directly within the interface.
*Big5 uses a wallet system that separates funds for online casino games and sports betting. Therefore, youâll need to manually transfer funds between the two if you want to switch where your balance is used.
Testing Big5 Casino on My Phone: APK App and Mobile Browser
Big5 Casino offers an APK app for Android devices (available outside the Google Play Store). While Iâve personally stuck to the browser version on my iOS phone and tablet, others on the BetKiwi team who tested the Android app gave glowing reviews of its functionality and performance.
The mobile site itself mirrors the desktop website design, complete with its colour scheme and user-friendly interface, but adapts smartly for smaller screens. Menu placement shifts, with collapsible options housed in a burger icon in the top left for better space utilisation.
Tip: Hide your browserâs toolbar while playing to maximise screen space.
In terms of speed, I never ran into any buffering or delays, but I also always made sure my connection was stable and aimed for at least 2 Mbps upload and 5 Mbps download speeds.
All You Need to Know About Depositing and Withdrawing at Big5 Casino
Big5 Casino primarily focuses on fiat payments, and the options are pretty limited compared to other platforms. In fact, youâre restricted to credit cards and eWallets.
That said, the process itself is very simple and reliable, with trusted providers who guarantee secure transactions, zero fees, and relatively fast payouts.
Depositing at Big5 Casino
I found Visa to be the most convenient option for depositing funds into my Big5 Casino account. However, Mastercard, Skrill, and Payz are also available.
Keep in mind that the minimum deposit is set at NZ$20, while the maximum limit stands at an unusual NZ$18,015ânot something you see every day.
Withdrawing From Big5 Casino
The minimum withdrawal amount at Big5 Casino is the NZ$ equivalent of âŹ20. However, the âŹ5,000 payout limit per transaction might not sit well with high rollers.
When you head to the cashier to request a payout and pick your preferred method, youâll notice the status will first show as âPending.â If your account isnât fully verified yet, youâll need to complete the KYC process before your cash-out gets approved.
Withdrawals are handled in 12 hours, and the money usually hits your account within two days. During the process, the status changes to âIn Progress,â and once the funds are credited, it updates to âApproved.â
I suggest contacting customer support if your payment hasnât arrived after four business days. The only exception is bank transfersâthey take longer because nothing moves on weekends.
Big5 Casino features a progress bar for wagering requirements, so you can know where you stand without digging around just before you request your payout. It saved me from any last-minute surprises.
My Experience With Big5âs Customer Support: Helpful but Limited Availability
Limited live chat hours always leave me disappointed. The one at Big5 Casino operates from 08:00 to 24:00 CET, Monday to Sunday, which can be inconvenient for New Zealand players since it opens late in local time.
So, if you run into issues outside these hours, youâll need to rely on the FAQ section, which, to its credit, is thorough and covers topics like account management, bonuses, payments, and games.
Email supportâ[email protected]âwas genuinely helpful as well. The team avoided robotic, scripted messages, which I really valued. However, since replies usually take up to 24 hours, theyâre not at all ideal for urgent queries. You can also use the available contact form via the footer of the site.
Big5 Casino is active on Telegram and social platforms like Instagram, Facebook, and Twitter, plus VIP players can opt for a call-back service.
Trustworthiness of Big5 Casino â Licensed by the Malta Gaming Authority
Iâve been playing at Big 5 Casino for over six years, ever since they launched in 2018. Over time, Iâve noticed several key factors that make them trustworthy and transparent:
- Reputable Software Providers â Partners with top developers like Playân GO and Pragmatic Play, ensuring all games are RNG-certified by independent auditors.
- Strong Security Measures â Uses advanced encryption technology to protect both personal and financial data.
- Reliable Payment Options â Supports secure transactions via credit cards, eWallets, and other trusted payment methods.
Is Big5 Casino Safe and Legit?
Yes, since Big5 Casino is operated by Condor Malta Limited and holds a full licence from the Malta Gaming Authority, itâs precisely the kind of secure, well-regulated environment you can count on.
I also feel safe knowing the gambling site prioritises data protection with strong cybersecurity measuresâyour account details, personal documents, and payment information are always being safeguarded.
Big5 Casinoâs Reputation â What Do The Reviews Say?
I checked out several trusted platforms to understand how players and experts rate this gambling platform. At the time of writing this Big5 Casino review, the site scores a strong 4.3/5 from over 150 reviews on Trustpilot, with many users praising its smooth navigation, game selection, quick depositing process, and professional customer service. While five-star ratings dominate, slower payouts have left some players less impressed.
With a 6.2/10 from AskGamblers, Big5 Casino earns praise for its user-friendly mobile experience, but restricted withdrawal options for non-VIP players draw criticism.
Why I Rated Big5 Casino 4.6?
I crafted this Big5 Casino review with a focus on the features that matter most to Kiwi players. Hereâs how it measures up:
- Game Variety: 4.7/5
- Bonuses and Promotions: 4.6/5
- Customer Support: 4.5/5
- Withdrawal Process: 4.6/5
Big5 Casino earns high marks for its game selectionâthough Iâd say thereâs still room to take it to the next level. That said, the bonus structure steps in to balance things out with fair terms and undeniably valuable rewards. As for customer support, itâs responsive and helpful. Perhaps extending the hours would greatly improve coverage, especially for Kiwi time zones.
Did I Have Any Problems Playing at Big5 Casino?
I personally never encountered any issues that took away from my experience, and the fact that Iâve kept coming back over the years speaks for itself.
Of course, there are still a few aspects in which Big 5 could do better, starting with the lack of a demo mode for RNG games. Testing them out for free would have allowed me to familiarise myself with the gameplay before wagering real money.
In the live casino section, two things stood out as noticeably missing:
- No Evolution Gaming Titles â Given Evolutionâs reputation as a leader in live dealer games, their absence is a missed opportunity that could have significantly elevated the lineup.
- No Search Bar â Unlike the pokies section, thereâs no way to quickly find specific live games, which feels like an unnecessary limitation.
Payment options are another sticking point. The lack of crypto payment methods was a letdown for meâI really value the anonymity, security, and speed they bring to the table. If this is important for you, Iâd recommend exploring crypto-friendly platforms like Fruta Casino. On top of that, the fiat banking solutions themselves are pretty limited.
Are There Any Big5 Casino Sister Sites for Kiwis?
Yes, Big5 Casino is part of a larger network of 5 sister sites, all of which operate under the wing of Condor Gaming. Hereâs a closer look at the two Iâve personally used the most:
LuckyBull Casino
LuckyBull Casino brings a comic-book-inspired theme to life with a unique Bettleverse loyalty program, nearly 4,000 games from top providers, and an integrated sportsbook. Itâs come a long way since its 2018 launch, especially in perfecting its mobile usability. And while itâs not crypto-friendly, you can entirely rely on its secure traditional payment methods and fast payouts, all while taking advantage of the multiple creative bonuses on offer.
Gambeta10
Gambeta10 has it allâslots, crash games, jackpots, table classics like blackjack and poker, speciality games, live dealers, and a premium sportsbook covering competitions across football, rugby, and tennis. Its user-friendly design is complemented by a variety of promotions and high-stakes tournaments. In terms of support, live agents are on hand daily from 08:00 to 24:00 CET, all year round.
How Does Big5 Casino Stand Out From Other Online Casinos?
One of Big5 Casinoâs key strengths lies in its user-friendly bonus structure. More than just being generous with payouts, the fair wagering requirementsâespecially when compared to the 200x at Lucky Nuggetâmake Big5 Casino a more approachable choice.
Plus, it comes with a fully comprehensive sportsbook, so you can easily switch between the two using the same account. However, the lack of 24/7 live chat support and limited payment options does put it at a disadvantage against more versatile platforms such as the cryptocurrency-compatible Wild Tornado.
![]() Big5Casino 4.6/5 | ![]() Lucky Nugget Casino 4.3/5 | ![]() Wild Tornado Casino 4.8/5 | |
Bonus | Get Up To NZ$1,215 + 125 Free Spins | 40 Spins For NZ$1 | 300% Up To NZ$1,000 + 200 Free Spins |
Payment Methods | | ![]() ![]() | |
Min. Deposit | $18 | $1 | $30 |
Min. Withdrawal | $36 | $50 | $100 |
Licenses | |||
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Do I Recommend Playing at Big5 Casino?
Yes, I absolutely recommend playing at this casino. While missing Evolution and a few other big providers is a bit of a letdown, the game selection still stands strong. It may not rival other online casinos in sheer quantity, but it certainly delivers on quality. Thereâs plenty to explore, from pokies and jackpots to crash games, RNG table games, and live dealer options.
On top of that, itâs all available in a mobile-friendly design.
I also appreciate the generous welcome bonus, rewarding loyalty programme, and its licensing and security, with the Malta Gaming Authority backing its operations. Additionally, its smooth withdrawal process and extensive range of responsible gambling tools say a lot about the emphasis on player safety and convenience.
The minor issues Iâve encounteredâlike the absence of demo modes or the occasional delay in email responsesâhavenât kept me from coming back.
Q: What responsible gambling tools does Big5 Casino offer?
A: Big5 Casinoâs responsible gambling tools include self-assessment tests to monitor gambling habits, links to support organisations like Gambling Therapy, GamCare, and the Global Gambling Guidance Group, and customisable personal limits for wagering, losses, time, and deposits. You can also set freeze periods of up to six months or cool-offs of seven days to pause your gameplay temporarily, while self-exclusion options start at six months.
Q: How do I complete the KYC at Big5 Casino?
A: To complete the KYC process, youâll need to upload proof of identity, address verification, a recent bank statement (not older than two months), proof of deposit, and fill out a short questionnaire.
Q: Can I stop a withdrawal request after submitting it?
A: Yes, you can! Withdrawals at Big5 Casino are typically processed within 12 hours for non-VIP players. If this timeframe hasnât passed, you can cancel your request, either partially or fully, and continue using the funds for gameplay. To check your withdrawal status, head to your transaction history page. There, the payout status will display as 1, 2, or 3. If it shows as status 2, the option to cancel is still available.
Q: What should I do if my bonus isnât added to my deposit?
A: Bonuses at Big5 Casino must be selected during the deposit process via the cashier page. If you forgot to activate yours, reach out to the live chatâtheyâll add it to your next deposit, but keep in mind that promotions can only be claimed one at a time. Also, if the bonus box isnât clickable, it might mean the figure you entered doesnât meet the minimum deposit amount, or you have an unclaimed offer pending.
Q: Does Big5 Casino have phone support?
A: No, Big5 Casino doesnât provide a general phone line, so help is only available through live chat during specified hours and via email at [email protected]. However, if youâre an exclusive VIP player, then, yes, you can access phone support or a call-back service.
Olivia Cox is our casino expert at Betkiwi. She graduated from the Waikato Institute of Technology with a diploma in journalism in 2019. Prior to joining Betkiwi, Olivia worked with a major online casino as an author, which helped her solidify her reputation as one of New Zealandâs top casino specialists. In her free time, Olivia enjoys reading the latest iGaming news and surfing.


Facts Checked by Heather Gartland