BetPlays Casino Review 2025

BetPlays is an online gambling and sports betting platform that hit the scene in 2022. The site brings a modern, inviting and user-friendly design with a purple-and-green theme, whether browsing on a desktop or tapping through on mobile. They’ve packed in over 10,000 games from big names like Pragmatic Play, Evolution, NetEnt, and Games Global, with plenty of variety and the highest quality all around.

Curious about the promotions, payment methods, and customer support BetPlays has to offer? In this BetPlays review, I’ll walk you through my own experience to help you figure if it’s worth trying out.

Verified BetPlays Bonuses

No matter what you’re into, BetPlays has something lined up. There are five different casino welcome bonuses to pick from, and after that, you’ve got ongoing reloads, free spins, cashbacks, and more to keep things rolling. I even found a BetPlays no deposit bonus available.

My Experience With the BetPlays’s Sign Up Bonus

The first thing I did after signing up was update my personal details. Just doing that gave me the option to pick between a NZ$5 free bet or 20 free spins worth NZ$0.20 each. I went with the spins since they were on Booongo’s Sky Pearls—a 2024 release I’d been meaning to check out. The wagering requirements were set at only 5x, so turning the winnings into cash felt pretty doable.

When I was ready to deposit, there were five BetPlays sign-up bonuses laid out to choose from:

• Sport Bonus – Up to 150% match on the first deposit, followed by 125% on the second and third.
• Casino Bonus – Up to 150% match on the first deposit, followed by 125% on the second and third.
• Free Bet Bonus – A sports free bet worth up to 30% of the first, second, and third deposits.
• Free Spins Bonus – Up to 150 free spins for each of the first three deposits.
• Live Casino Cashback – Up to 25% cashback on the first three deposits.

I’ll be honest—I went back and forth a few times before settling on one of the casino bonuses. What swayed me was seeing plenty of chances to grab free spins later through ongoing promos. Plus, I was more interested in testing how the games played overall instead of diving straight into live dealers or sports betting.

It’s also worth noting that the match you get depends on how much you throw in, specifically:

• NZ$20 to NZ$99 = 100% Match
• NZ$100 to NZ$199 = 110% Match
• NZ$200 to NZ$499 = 125% Match
• NZ$500 or more = 150% Match

I deposited NZ$150 and figured I’d get NZ$165 added on top, but to my surprise, a prompt popped up saying I’d also scored 50 free spins on Sweet Bonanza—just like that. Nothing about it in the terms, but hey, I wasn’t about to complain.

I followed up with support just to double-check it wasn’t a mistake, and they confirmed the free spins were a complimentary extra with the casino bonus. And get this—there’s zero wagering on them, so any winnings up to NZ$100 per spin go straight into the real money balance.

Did I Need a BetPlays Bonus Code to Claim the Offer?

No, I didn’t need any BetPlays bonus codes to grab the offers. When you’re about to make a deposit, there’s a dropdown menu where you just pick from the five options available.

Are The BetPlays’s Welcome Bonus Terms and Conditions Fair?

Yes, I’d say the BetPlays terms and conditions are pretty reasonable. You’re not looking at life-changing jackpots since there’s an 8x max win cap tied to the bonus, but you still get plenty of flexibility, a solid bankroll boost, and a good chance to check out what the site has to offer.

Wagering requirements sit at 48x, and you’ve got two weeks to clear them, which feels fair. Just remember—you’ll need to deposit at least NZ$20 to qualify.

How Does BetPlays Reward Its VIP Members?

BetPlays offers an exclusive VIP programme known as BetPlays Select. It features three membership tiers: Silver, Gold, and Platinum.

I didn’t find much details about how to qualify for the VIP club. The only guidance they provide is to keep up consistent wagering activity and collect a certain number of loyalty points. I haven’t personally been invited yet, but I’m hoping to get there soon enough. From what I’ve seen, perks include a 50% welcome bonus upon joining the club, round-the-clock VIP chat support, and even birthday bonuses.

As a Platinum member, you get withdrawals processed in just 24 hours, access to exclusive bonuses, and cashback that goes up to 25% with a 100% first-deposit bonus.

If you’re after something more straightforward—or even better, a site that invites you in right from signup—take a look at OSH Casino.

Other Promotions at BetPlays

Even after I was done with the welcome bonuses, BetPlays never failed keeping things lively with ongoing promotions. I’ve taken advantage of a few limited-time offers—mostly seasonal promotions through the Christmas period—that aren’t available anymore as I’m writing this BetPlays casino review.

However, there are plenty of permanent promos you can count on year-round, like:

• Reload Frenzy – Bonuses range from 10% to 120% based on your deposit after completing the progress bar through gameplay. Opt in and deposit the NZ$ equivalent of €20 or more within 3 hours to keep the offer active.
• Free Spins – To claim 5 free spins on ‘Green Chilli,’ log into your BetPlays account, join their Telegram channel, and share your account ID in the Telegram chat.
• Refer a friend to BetPlays – Use a unique referral link, and you’ll earn a monthly 10% cash bonus for up to three months, based on their casino and sports gaming activity.

The selection doesn’t stop there, however. There are also plenty of tournaments to explore, so I’d suggest keeping an eye on the promotions page or allowing their marketing emails to keep you in the loop.

Discovering the Games at BetPlays

I counted nearly 10,236 games at BetPlays, making it easily one of the largest collections I’ve seen at online casinos in NZ. In fact, it’s only comparable to sites like King Billy Casino, which also features over 10,000 titles.

Themes, Filters, and Categories You Must Try

BetPlays makes it incredibly straightforward to see where their massive game collection comes from, with KAGaming offering over 768 pokies, Games Global contributing 632, and Inbet adding 630.

Others that I’ve really enjoyed are Spinomenal, Play’n GO, Fazi, Voltent, and Yggdrasil. However, even smaller studios like Kiron, Elbet, Atmosfera, and ORYX have stepped up with high-quality gameplay, creative features, unique mechanics, and visually engaging designs.

➡️ Want to stick to your go-to providers? Just filter through all 89 options and pick only your favourites.

Speaking of filtering, one thing I really like about BetPlays is how it lets you sort games by themes. Whether you’re in the mood for fruits, animals, Egyptian adventures, jungles, history and books, jokers, magic, fantasy, food, fire, or fishing and hunting, there’s a genre ready to go. And if you’re feeling festive, you can always browse Christmas, Halloween, or even Santa Claus-themed games.

Beyond that, there’s a dedicated ‘Drops & Wins’ section featuring Pragmatic Play’s jackpot games. Once again, it’s all very easy to navigate and full of gems like ‘Wolf Gold,’ ‘Sweet Bonanza,’ and ‘Mustang Gold.’

Other tabs rotate frequently, such as ‘Most Popular,’ ‘Most Liked,’ and ‘Trending Games,’ perfect for discovering crowd favourites and hot titles. As for the ‘New’ section, it’s great for keeping up with the latest releases.

If you find something you love, click the star icon to save it to your ‘Favourites.’ And in case you forget to do so, the ‘Last Played Games’ tab makes sure you can easily revisit your recent picks.

The Best Pokies I’ve Tried at BetPlays

Whenever I’m stuck on what to play, these are the pokies I keep coming back to. Each one brings something special to the table—whether it’s a big max win, a creative theme, or just really fun features.

Your Guide to Table Games at BetPlays

With such a strong pokie lineup, I had high expectations for the table games, too. And while there’s no dedicated section for them, you’ll find individual tabs for baccarat, blackjack, roulette, and poker under the ‘casino’ section of the site.

Here’s a quick breakdown of each category and a few of my top recommendations to help you navigate your options.

You can also use the search bar to find specific variants. The best part is that it doesn’t mix live casino games with RNG titles, so you’re safe to pick any.

What’s Inside the ‘Other’ Category?

If you’re after something different from the usual pokies or traditional table games, BetPlays has a variety of speciality titles grouped under the ‘Other’ category.

First up in my book are the fast-paced crash games like ‘Cosmo X,’ ‘Score X,’ ‘Space Crasher,’ and ‘Ninja Crash.’ These all bring their own theme and features but share a familiar mechanic: you watch a multiplier climb and decide when to cash out before it crashes. Also, while playing, I always like to keep an eye on the live multipliers and real-time player stats.

Then there are the scratch cards, including titles like ‘Scratch Map,’ ‘Trevo da Sorte Scratchcard,’ ‘Halloween Scratch Card,’ and my favourite, ‘Football Scratch.’ These work just like the physical ones you’d buy at the store—scratch and reveal to win. If you don’t find what you’re looking for here, you might want to check out some of the top scratch card sites in NZ.

BetPlays also offers a few bingo options. Of course, there’s the classic version, but you’ll also find modern takes like ‘Koi Bingo,’ ‘Golden Dragon Bingo,’ and ‘Funky Bingo.’ Beyond that, the category includes keno, where you pick numbers and bet on which ones will be drawn, as well as games like Plinko, mines, dice, fish games, and even niche table game variations like Teen Patti.

BetPlays’ Live Casino: What to Expect

Just like the table games section, BetPlays’ live casino is neatly organised into clear categories, including roulette, blackjack, poker, and baccarat, totalling up to 616 games. But beyond the usual classics, I discovered plenty of live variations and some lesser-known games like Dragon Tiger, Sic Bo, Teen Patti, Fan Tan, Bac Bo, Craps, and Andar Bahar.

These come from a collaboration of 13 studios, with the most significant contributions from Pragmatic Play Live, Evolution, and Ezugi. However, smaller studios like Imagine Live, Lucky Streak Live, Vegas, and LiveGames bring some equally great options to the lineup.

All tables are streamed in real time and bring plenty of interactive features. I personally enjoyed the user-friendly interface that lets you chat with dealers and other players during the game.

Plus, under the ‘TV Show’ tab, you’ll find game shows like ‘Monopoly Live,’ ‘Sweet Bonanza Candyland,’ ‘Monopoly Big Baller,’ ‘Live Stock Market,’ and ‘Crazy Coin Flip.’

Tip: Use the stake range filter to set your minimum and maximum bets. It’s an easy way to find live dealers that work for your bankroll.

Can I Place a Sports Bet at BetPlays?

Absolutely. Since BetPlays launched as a multi-purpose gambling platform, you’re free to enjoy casino games and place sports bets from the same account and wallet.

You’ll find both popular and niche sports like football, basketball, tennis, Aussie Rules, Rugby Union, Rugby League, cycling and more.

Plus, there’s a wide range of esports options, such as Counter-Strike 2, FIFA, Dota 2, and League of Legends. All these come with competitive odds across all markets and features like live betting, a bet builder, and early cashout options.

Virtual sports betting is also an option across an interface that’s nothing short of user-friendly. There are games kicking off round the clock. Football seems to be the most popular, but you’ll also find horse racing, basketball, dog racing, motorbikes, baseball, tennis, and more.

Testing BetPlays on Mobile While Out and About

With modern sites, BetPlays included, it’s all about being fully mobile-optimised. In fact, you won’t find a dedicated app for download from the App Store or Google Play. Instead, you can play directly from your favourite browser.

The setup’s very similar to the desktop one, but everything’s been adjusted perfectly to your screen size, whether you’re on a phone or tablet. Every section—from casino games to live dealers and sports betting—is just one tap away.

I actually like this better than a native application. There is no installation process, no updates to worry about, and nothing obstructs my phone storage. Plus, it runs super smoothly. In fact, most of the titles I played were on mid-speed Wi-Fi at coffee shops, and they always loaded within a few seconds with zero noticeable lag. The connection was consistently reliable, even during live betting sessions on FIFA matches.

I handled most of my withdrawals right on my phone, and it would barely take a minute. Not to mention that switching between games and the sportsbook is effortless, even with 10,000+ games at your fingertips.

All You Need to Know About Depositing and Withdrawing at BetPlays

BetPlays may not offer the widest range of casino payment options, especially when it comes to fiat. However, it’s not the case with cryptocurrencies. On top of that, I found the whole process super straightforward and secure, thanks to the trusted payment providers handling everything, and there were no hidden fees.

Depositing at BetPlays

Among the deposit options I found at BetPlays are credit and debit cards like VISA and Mastercard, banking via POLi, and eWallets such as Mifinity and BP Wallet, all with between NZ$35 and NZ$15,000. There’s Flexepin, too. If you’re after other eWallets, it might be worth checking out some of the top Apple Pay and Google Pay casinos.

For anyone who loves the convenience of crypto, you’ll find 12 tokens available, including:

• Bitcoin
• Litecoin
• Binance Coin
• Dash
• Dogecoin
• Ether
• Shiba Inu
• Solana
• USD Coin
• Tether
• Monero
• Ripple

Limits here run from NZ$45 and go up to NZ$200,000, which I think is pretty fair.

Personally, I prefer using Bitcoin because of its speed, anonymity, and low transaction fees. For something more stable, consider Tether. Or perhaps Litecoin if you want even cheaper gas fees.

As for the process, it was super simple. I clicked ‘Deposit,’ selected ‘CoinPayments,’ and chose Bitcoin as my coin type.

After adding my email and amount, I copied the wallet address, pasted it into my crypto wallet, and finally verified the transaction. Every transaction I’ve made this way has been completed within a few minutes.

Withdrawing From BetPlays

Withdrawing at BetPlays follows a similar process to depositing. First, I opened the cashier and selected the ‘Withdraw’ tab. Then, I chose my preferred payment method, entered the amount I wanted to cash out, and confirmed the request after completing the required verification steps.

You’ll find options like Visa, Mastercard, and bank transfers still available, along with crypto methods like Bitcoin, Litecoin, Binance Coin, Dash, Dogecoin, and Ethereum. While the terms mention withdrawals being processed within five banking days—sometimes longer depending on payment channels, account checks, or public holidays—mine were always completed within two days, which was a pleasant surprise.

The limits are pretty standard, starting at NZ$35 for fiat and capping at NZ$9,000, while crypto withdrawals start at NZ$45 and go up to NZ$10,000. I did expect the upper limit to be a bit higher, though.

Keep in mind that you can withdraw a maximum of the NZ$ equivalent €5,000 in any seven-day period unless a larger amount is agreed upon with the team. For winnings above €50,000, payouts are divided into monthly installments of €50,000 until the full amount is paid, except for progressive jackpot wins, which are paid in full.

Another thing to note is that you must wager your deposit at least once before you request a withdrawal. Also, if there are bonus wagering requirements in place, meet those first. Lastly, make sure you only have one pending withdrawal per payment method at a time, and you’re also limited to one request every 24 hours.

My Take on BetPlays’ Customer Support: Live Chat, Email, Phone, and More

I found BetPlays’ 24/7 live chat to be incredibly reliable. The icon is relatively easy to spot, located on the bottom-right corner of every page, and no matter what I asked about, the agents were always clear and accurate with their answers.

To start, just click on it, hit ‘Start a Conversation,’ and you’re good to go. You’ll start off with a bot, but it’s only a quick pit stop before the real help arrives, that is, once you pick the right department for your query.

You can always reach out via email as well. For general queries, there’s [email protected], but if you need help with things like email, phone, or password verification, shoot a message to [email protected]. They also offer phone and WhatsApp support at +442382280584, which is not something you see every day among new NZ online casinos.

I’ve also noticed they’re quite active on social media, including Instagram, Telegram, Twitter, and Facebook. And if you’re like me and prefer finding answers yourself, the FAQ section is a solid resource with organised categories and detailed answers. They cover everything from account registration and verification to profile management and regulatory compliance.

How Trustworthy Is BetPlays?

I’ve been with BetPlays since shortly after its 2022 launch, and it’s proven to be a platform I can trust. They protect all personal and financial data using SSL encryption. The payment options on offer are another strong point, with reliable methods like credit cards, eWallets, and digital coins that I know I can count on. The fact that BetPlays also partners with top-tier software providers whose games are RNG-certified by independent auditors adds a significant layer of credibility, too.

Is BetPlays Legit? Licensing and Security Explained

Yes, BetPlays is licensed and managed by Creative Alliance Solutions Limited, a company registered in Cyprus. That said, its operations are regulated under a license issued by the Government of Anjouan, part of the Union of Comoros, with license number ALSI-202408023-FI2.

The platform also takes security and compliance very seriously, with advanced data protection measures, strict adherence to KYC and anti-money laundering regulations, and clearly written terms and privacy policies. Plus, I found everything else super easy to navigate, so I could quickly get to the information I needed without having to dig through walls of text.

Its Reputation | What Do Other Players Think About BetPlays Casino?

Having played on BetPlays for a couple of years and formed my own opinions, I thought it was time to dive into player feedback and expert insights to see how it stacks up.

On forums like TrustPilot, there were mixed opinions. While I’ve never had any issues with withdrawals myself, some users mentioned delays in payouts. In fact, at the time of writing this BetPlays review, the one-star rating dominates. However, I also noticed one user leaving over 15 of these himself, which might have skewed the overall perception a bit. Overall, it holds a 3.1-star rating from 286 reviews—not the most impressive score, to be honest.

The experts over at AskGamblers rated them a fair 6.6/10, while the player reviews (48 of them) averaged a slightly higher score of 7.7/10. Similarly, Casino Guru rated them 8/10 with a strong safety index, though they did raise some concerns about self-exclusion policies.

Breaking Down My 4.7 Rating for BetPlays

I reviewed BetPlays with Kiwi players in mind, looking at every detail that matters most. Here’s how it measured up based on the following key performance indicators:

• Game Collection: 4.7/5
• Bonuses: 4.7/5
• Support: 4.6/5
• Withdrawal Speed: 4.8/5

For me, the games and bonuses totally stole the show. This is primarily because there’s everything from classic pokies to the latest releases, which means there’s always something fresh to try.

As for the bonuses, they’re as plentiful as they are well-thought-out. Support services are dependable and responsive, too. In the meantime, withdrawal times, while generally within acceptable limits, could speed up a little.

Challenges I Faced While Playing at BetPlays

It’s been great fun playing at BetPlays, though there are a couple of things that stood out as less than perfect.

• While most of my payouts were processed within two days, there were occasional delays that stretched beyond what I expected. It wasn’t a dealbreaker, but I’d love to see quicker processing times.
• I didn’t come across any titles exclusive to BetPlays.
• I didn’t have the option to use popular mobile payment methods like Apple Pay or Google Pay—they’re super popular among NZ mobile casinos.
• The pokie library could benefit from better filtering options like sorting by features such as bonus buys, Megaways, jackpots, volatility levels, or cluster pays.
• While using live chat, I noticed that conversations would sometimes end abruptly, even before I had fully explained my issue. It was frustrating to have to reconnect and start from scratch.

Would I Recommend BetPlays to You?

Absolutely, BetPlays is easily a site I’d vouch for. It’s not without a few hiccups, but it more than makes up for the minor issues. The game collection of 10,000+ titles speaks for itself. Add to that a sportsbook, regular promotions, and the convenience of paying and withdrawing with both fiat and crypto on both mobile and desktop. I also highly appreciated having a choice when it comes to the welcome offer. And while withdrawal times could be a tad faster, mine have consistently been processed in under two days, which is better than what many other sites can manage.

I had no trouble accessing live chat support or even using the phone line—it’s much easier to simply make a call and resolve the issue in real time, rather than waiting for someone to respond on the other side of the screen. Plus, I greatly admired the small details, like the ability to filter live games by stake range, the effortless navigation between games and the sportsbook, and the option to save favourites for easy access later. I wouldn’t mind seeing exclusive games or improved filtering for pokies, but I’m happy to work with what’s already such a well-rounded package.